Customer Testimonials

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DealerRater Jan 25, 2024

Thank you Pete for helping us get into our new Grand Cherokee. We had lots of questions and you had all the answers. We had a great experience buying our new car. Thank you so much !

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DealerRater Jan 4, 2024

Friendly, priority is customer service. Great sales experience and the follow up to make sure I understood how to use the vehicle was first rate.

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DealerRater Jan 3, 2024

No misleading sales pitch. Upfront price. Quick and easy ! Brad made the decision an easy choice for us!

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DealerRater Dec 28, 2023

Sales department is very Friendly, and informative, easy to work with. I will recommend to others.

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DealerRater Dec 19, 2023

Very professional, Very Honest and up front about everything! Sean was great! Trying to talk my wife into buying from Lucas!

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DealerRater Sep 26, 2023

your salesman was very knowledgeable on all of my questions regarding my new vehicle. He devoted all the time necessary to make me feel comfortable in the new vehicle. I would recommend your dealership to anyone wanting to purchase a new vehicle.

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DealerRater Sep 21, 2023

This is my seventh vehicle that I have bought from this dealership. I have always had a great experience. It’s nice having a home town dealership that I can rely on. The staff and all the departments are easy to work with. I’m very friendly. I highly recommend both Jason and Pete. I will definitely continue buying my future Jeeps from this dealership.

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DealerRater Sep 10, 2023

Jason was amazing to work with. I couldn't be happier with my purchase! I will definitely be working with him again in the future!!

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DealerRater Sep 9, 2023

Shawn was great! He helped me find the perfect Jeep for me. He asked me questions to find the right fit for me. Jackie in financing was great with all the paperwork and made the process easy!

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DealerRater Sep 5, 2023

VERY EASY TO WORK WITH. VERY POLITE, KNOWLEDGABLE, AND HELPFUL WITH ALL OUR QUESTIONS. THEY HAD SEVERAL OPTIONS FOR WHAT WE WERE LOOKING FOR. HIGHLY RECOMMEND JASON AS A SALESMAN! THIS WAS OUR FIRST TIME BUYING FROM HERE AND WILL GO BACK IN THE FUTURE FOR SURE!

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DealerRater Sep 2, 2023

Buying vehicles can be a pain in the butt. Not here. Pete and his team make it painless. Small town dealership vibes here. We've bought several vehicles here over the last few years and have always been treated fairly and the process has been transparent. Give them a shot on your next vehicle purchase.

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DealerRater Aug 10, 2023

I was provided great service from Shawn, Jackie and Brad. I would recommend this dealership to friends and family.

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DealerRater Jul 26, 2023

Our experience with Lucas Smith Dodge was awesome! Pete and Jackie made our buying experience enjoyable snd hassle free. I love my new Jeep and would recommend Lucas Smith Dodge!

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DealerRater Jun 22, 2023

Jason was amazing to work with. We definitely will be coming back in the future to work with him!

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DealerRater Jun 20, 2023

Our experience at this dealer was pleasant without any sales pressure. Shawn was great to work with. The online listing for our new car was accurate, and we love our new car!

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DealerRater Jun 14, 2023

Everyone at Lucas Smith was fantastic to work with! My husband and I traded in a used vehicle and purchased a brand new Jeep Grand Cherokee. Shawn was our salesman and he was awesome! He was very straight forward and helpful through the entire purchase process.

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DealerRater Jun 6, 2023

Our Salesperson Patty was very helpful and knowledgeable about the jeep we decided to purchase. We would recommend her to anyone.

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DealerRater Jun 4, 2023

Wonderful family atomosphere. They pride themselves in customer service in all areas. From the front office to sales to the service center all the employees care about you. I wouldn’t but anywhere else.

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DealerRater May 26, 2023

The Lucas-Smith team delivers fantastic customer service. They are friendly and knowledgeable, but never pushy. We worked directly with Shawn and had a great experience.

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DealerRater May 23, 2023

Very friendly and informative staff my sales woman Pattie was amazing and everything went very smoothly will definitely use them in the future!

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DealerRater May 11, 2023

Professional / Patient / Courtious / Responsive / Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service.

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DealerRater May 10, 2023

Great service. Great location when I do need service. Sales and service staff friendly and professional.

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DealerRater Apr 22, 2023

My family has been shopping at Lucas Smith for many years. I remember as a kid pretty much growing up there and being able to purchase my new car from them was amazing.

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DealerRater Apr 21, 2023

Great up front pricing and excellent customer experience no hidden fees and stress free buying a new car Thank you nice job

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DealerRater Apr 14, 2023

This has been the best experience I have ever had purchasing a new vehicle. Lucas smith dodge is a top notch no hassles dealer. My salesman Jason shearer was excellent and got me exactly what I wanted

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DealerRater Mar 17, 2023

Awesome people to come across at Lucas Smith Chrysler Center with outstanding service and great prices I highly recomend this dealership 110%

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DealerRater Mar 4, 2023

Lucas Smith Chrysler is very professional and friendly. I would only consider trading at Lucas Smith.

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DealerRater Feb 25, 2023

No pressue, valued my time and provided the exact vehicle I needed for my business

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DealerRater Feb 15, 2023

Our experience was Great! They really went out of their way to give us what we wanted. Very friendly and nice.

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DealerRater Feb 14, 2023

Just bought my 5th vehicle from Lucas Smith and as always, everything was as smooth as glass. Pete and Jason made sure I was kept up to date on my order and made the process super easy. Thanks guys!

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DealerRater Feb 7, 2023

Jason Shearer & Jackie Forrister were both amazing to work with! They answered all the questions we had & explained everything thoroughly to us both! They both have us their business cards & said to be sure to call with any other questions we might have! We love our new Jeep Cherokee Latitude X & we are enjoying learning about all the new features it came with! Jason even helped us set up our new "Wave" account online so we can read specific info about our new Jeep Cherokee Latitude X plus see all the accessories available to ...

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DealerRater Feb 1, 2023

I would like to say thank you for the long time relationship I have with lucas Smith Chrysler. Thank you to Brad Smith and his staff for such great service. Would highly recommend this dealership to anyone.

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DealerRater Jan 17, 2023

Easy to work with, knowledgeable and friendly. Will be a customer for quite a long time.

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DealerRater Dec 18, 2022

Very nice, accommodating, communication could be a little better. Vehicle was just as I expected.

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DealerRater Dec 17, 2022

Friendly staff been dealing here several years. I think I have been treated fairly for the last four years because it was a learning experience for me.

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DealerRater Dec 1, 2022

My spouse and I have bought 50+ vehicles in our lifetimes and I have to say that this experience was one of the best. Our salesman, Shawn Smith, was exceptionally friendly, knowledgeable and professional. The sales manager and finance specialist were excellent as well. On top of that we got the deal we wanted on a great vehicle. I really couldn’t ask for more! Lucas Smith will be my first stop when I’m ready for my next new vehicle.

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DealerRater Nov 30, 2022

My salesman to the finance lady was great took really good care of me thank you!

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DealerRater Nov 3, 2022

Working with Shawn and Doug was a pleasant experience when I went to order my new Jeep Grand Cherokee. When the vehicle arrived Shawn spent a lot of time going over all the features on the vehicle. Everyone with whom I came in contact with at the dealership has been friendly, courteous and helpful.

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DealerRater Oct 22, 2022

Doug provided excellent customer care and attention! Doug was thoughtful, , respectful and professional plus all questions were welcomed and answered. Buying are new Jeep was smooth and Doug and Pete were very clear and informative. Thank you to the Lucas Smith team!

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DealerRater Sep 28, 2022

Patti is very friendly and works hard to get answers for me.Jackie helped me with financing was friendly and explained everything to me where I understood it.

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DealerRater Sep 18, 2022

Very easy to work with. No pressure to buy anything and very thorough from beginning to end.

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DealerRater Sep 9, 2022

I was very pleased with the complete process of buy our new Pacifica. From the first salesman Shawn on the phone to Doug who completed the paperwork, we could not have had a better experience. I will definitely return for service because I'm sure it will not disappoint us.

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DealerRater Sep 8, 2022

I had a very pleasant experience with Doug when I went to look for a new Jeep Gladiator. Doug was very knowledgeable about what he was selling and answered all of my questions.He made me feel comfortable and relaxed the whole time and never was pushy on selling something I didn't need. Will definitely recommend to my family and friends, thanks.

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DealerRater Aug 14, 2022

I always have a positive experience at Lucas-Smith Chrysler Center. Everyone is friendly and helpful. Thanks, Brad, for adding that personal touch!

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DealerRater Jul 27, 2022

We had great service it was a pleasure doing business there look forward to doing business again

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DealerRater Jul 27, 2022

Fast, Friendly,Helpful, Sales Lady Was Awesome To Work With, Finance Lady Was Great! A+

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DealerRater Jul 24, 2022

This is the only place I buy from or trust my autos with. The BEST!

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DealerRater Jul 20, 2022

Doug was awesome to work with! He was very helpful throughout the process and kept us informed on the status of our new vehicle.

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DealerRater Jul 14, 2022

it was a pleasure working with Doug he made operating the vehicle easy and a pleasure. Delivery of the Jeep could not have gone better I would recommend Lucas-Smith Chrysler Center and Doug to anyone looking for a vehicle.

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DealerRater Jun 30, 2022

It was nice working with Doug, overall a simple purchasing process and he was very knowledgeable.

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DealerRater Jun 22, 2022

Thank you for making it so easy! Buying a new car can be grueling, but Doug made it so simple!

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DealerRater Jun 16, 2022

Great experience! Patti and Pete were very honest with me when ordering on the estimated delivery time frame. Patti was very good at getting me updates on my new Wrangler 392. Jackie made the finance part a breeze. Very happy with my buying experience!

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DealerRater Jun 9, 2022

Fantastic new car buying and delivery experience. Brad and Doug are true professionals and Jackie all made this experience smooth and informative.

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DealerRater Jun 8, 2022

Everyone at the dealership was friendly and helpful. Patti was great to work with and felt no pressure at all.

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DealerRater Jun 2, 2022

Easiest vehicle buying experience I've ever had. I would recommend this dealership, and Doug Marler specifically, to anyone looking for a vehicle!

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DealerRater May 19, 2022

The entire process from ordering, to status updates, to delivery was very smooth, the dealership personnel were all very friendly and made the process painless for us.

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DealerRater May 14, 2022

A big shout out to Lucas Smith Dodge. They were our decision on the purchase of our new Jeep Wrangler as easy as it could get. We were able to drive the vehicle of our choice and select a new vehicle that was in stock. The paper work was quick and easy with everyone making us feel welcome and part of the Lucas Smith family. Our salesman Doug was very knowledgeable and went out of his way to assist us. Overall I would say our experience was a 15 out of 10. Thank you all.

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DealerRater May 14, 2022

I have bought over 10 vehicles from Lucas Smith. They are a class act and care about their customers. The overall experience when buying a car is amazing at Lucas Smith.

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DealerRater May 2, 2022

The dealership has very helpful with any issues after the sale for us. They also been good to deal with during the sale.

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DealerRater Apr 28, 2022

Hassle free experience would highly recommend chris to anyone buying a new truck!!! Thanks for everything

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DealerRater Apr 28, 2022

Easy to work with, not pushy, answered all my questions that I had, will be back in the future

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DealerRater Apr 26, 2022

This dealership is amazing! I drove down from the city to look at a truck and I was greeted by Chris one of the salesmen, Chris was great he showed me everything I wanted to know about the truck, he never once made me feel pressured into buying the truck and was overall a great associate to have on a sales team. Top class service!!

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DealerRater Apr 13, 2022

Lucas Smith Dealership's staff was wonderful to deal with. In particular, our salesman Chris Engelage, Manager Pete Chinetti and Jackie in the finance department. They went above and beyond to find the perfect car for us, have it ready when we wanted to pick it up, and took their time explaining everything to us. There was no pressure for us to buy an extended warranty or anything else that we didn't feel that we needed at that time. In the next few years we plan to purchase another Jeep and will definitely return to Lucas Smith.

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DealerRater Apr 13, 2022

We really like going to Lucas Smith, we always feel welcomed and valued by all of the people there. They always make us feel like we are their most important customer.

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DealerRater Apr 9, 2022

Lucas Smith was great to work with. Friendly Employees , no pressure and good selection even with chip shortage

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DealerRater Apr 7, 2022

From the moment I first began talking to Doug, I knew we would be in good hands. I felt he had our best interests at heart… that he wasn’t just in it to “make a sale.” That is what set him apart from other salespeople and dealerships that we had gone to. We couldn’t be more pleased with our experience at Lucas-Smith!

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DealerRater Apr 6, 2022

This dealership is friendly and cheerful. The experience was different in that we did not see an actual car. We chose all the details from virtual models. I wanted a black color and that seemed to come with black interior and black wheels. Changing combinations ran the price up. We waited about 14 weeks for the car to be built. This is the first new car my husband and I have bought together in our 48 years of marriage. We were pretty excited. The business end of the purchase took about two hours. The representative was very pleasant. I was a little ...

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DealerRater Apr 6, 2022

Dealership was very professional and everyone was very friendly. I am very confident that I will be very happy with my new truck.

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DealerRater Apr 6, 2022

It was a pleasure dealing with you guys. Done the deal over the phone got in and out with no hassle

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DealerRater Apr 4, 2022

tookthe time to make sure I knew all the special perks in this vehicle.Did not rush me or pressure me.

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DealerRater Mar 31, 2022

Chris Engelage is EXCEPTIONAL! He was so patient with me as I can be very complicated. He got me into the exact jeep I wanted ! His salesman performance is stellar! He kept in touch with me , never kept me hanging . I told him what I wanted & the price range and he was on it immediately ! He was not pushy he was very patient and considerate . I will recommend him to anyone. I can not thank him enough!! Financing , Was excellent! Thanks to Jackie as well for her outstanding performance in the finance dept! 100% all across the board!!!!

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DealerRater Mar 22, 2022

Great sales staff, responsive to onsite visits or phone calls, kept me totally up to date through texting on the status of my vehicle order. I have bought every one of my Ram trucks from this dealership and will continue to do so.

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DealerRater Mar 18, 2022

I only have positive things to say about our experience. Doug Marler was very attentive to our needs. Listened to our concerns, fixed some minor problems on the car, and had it ready on the day we agreed. Jackie Forrester navigated us through all the paperwork and the entire process couldn’t have been better.

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DealerRater Mar 15, 2022

I have bought several vehicles in the last 9 years, but none have been from a dealership. The service from the dealership, most notably, my salesman, Doug Marler, made me recall what I was missing, by not using a dealership. The vehicle I was determined to have, had to be ordered. This was a 4 month process and Doug kept me informed through the whole process. When I picked the car up, Doug spent a lot of time with me, teaching me the technical capabilities of this vehicles. He did his best, but I'm sure I will have trouble remembering it ...

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DealerRater Feb 13, 2022

This is my 6th vehicle that I have bought from this dealership. I have never been disappointed with the service that I receive each and every time. Everyone is welcoming from the moment you walk in the door, during your whole visit, and up through your departure. There’s no other dealership for my family. I recommend Lucas-Smith to everyone and I tell them to ask for Pete.

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DealerRater Feb 12, 2022

This dealership was very relaxed with no high pressure sales tactics. Our salesman Chris Engelage was professional and very knowledgeable on the features of our new truck. I would recommend this dealership for any future purchases.

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DealerRater Feb 12, 2022

Doug was amazing to work with. He was straight forward with everything and kept the buying process smooth and easy. Thank you for everything. I highly recommend buying a vehicle from here. Very friendly and honest.

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DealerRater Feb 2, 2022

Our sales person, Patti Bright, was absolutely amazing! She was warm, friendly, no pressure, excited about her job, and even played with my kids during the whole process which as you know, does take some time. However, the lady that was getting us our rate and all the financially details in order was very brusk and rude. After she finally got us a deal we could agree too, she then warmed up and became much more pleasant. She honestly almost lost this sale for Patti. Although we had been enjoying our time there with her and were excited about our ...

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DealerRater Feb 2, 2022

Doug was excellent to work with and was very knowledgeable about the vehicle we bought.

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DealerRater Jan 29, 2022

We were very impressed with your approach as a salesman. Your personality is super for salesman, not pushy, nor are you a young smart butt. We love the car, first used car we have bought. When we bought the Acadia we decided our next vehicle would be a used one. We’ll see how that works out. It was a pleasure doing business with you Chris, first salesman I ever really liked. Lol

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DealerRater Jan 20, 2022

Friendly, helpful staff, clean facility. Knowledgeable and willing to assist with setting up vehicle info center as well as all facets of the New vehicle.

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DealerRater Jan 19, 2022

Our experience with Lucas Smith Chrysler was stress free. Rick Lucas was very easy to work with. He explained everything and answered all our questions. I love my new vehicle!!

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DealerRater Jan 18, 2022

Best experience ever. Chris was awesome! The closing was unheard of, only 20 minutes. I will recommend Lucas Smith & Chris over &over to anyone looking for a vehicle! Thank you for the awesome service!

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DealerRater Jan 15, 2022

Lucas Smith is always great to deal with. Fair prices great service and no games. I have bought several vehicles from them and it’s my go to place for FCA products. Thanks again guys!

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DealerRater Jan 14, 2022

Chris was an awsome sales person and we were pleased to deal with him. The dealership is 100% in customer service on every area.

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DealerRater Jan 12, 2022

I contacted them online and they had the exact truck we were looking for. They made the process seamless and we’re a big help. 100% recommend this dealership great customer service.

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DealerRater Jan 4, 2022

Doug is sales was great to work with. Attentive and always reachable. Will use them again for vehicle purchases

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DealerRater Dec 30, 2021

Rick and the staff at Lucas Smith were wonderful. I had issues they worked with and I came away very happy with both my trade-in and my new car. Thank you for being family: we've dealt with this wonderful group of folks for over 25 years.

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DealerRater Dec 18, 2021

Chris is a top notch salesman! I had wonderful service! He made everything easy and smooth! He was so quick and efficient and handling all my questions. The best car purchase I’ve ever experienced! He put the bow on the top! Fabulous experience and Highly recommend Chris E at Lucas-Smith!!!

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DealerRater Dec 16, 2021

Patti was the best. She made it so easy and I love my Jeep. She definitely deserves a raise for all of her hard work

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DealerRater Dec 12, 2021

Fast and friendly team, willing to associate with your needs, budget, and schedule. Great people!

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DealerRater Dec 1, 2021

Pete was great! He made the process easy and convenient! I love my new Jeep!

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DealerRater Nov 30, 2021

The salesperson was very helpful explaining my new truck’s features and services. The entire ordering/buying experience was so simple. From the beginning all the way through financing where the experts showed me how to save money on the loan.

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DealerRater Nov 24, 2021

Pete and the team at Lucas Smith Chrysler were great to deal with on our new 2021 Jeep wrangler. Have bought cars for them before. They will continue to have our Business buying great cars and trucks. Thanks Pete.

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DealerRater Nov 24, 2021

I just purchased my second vehicle from Lucas Smith with Pete Chinetti and I couldn't be happier. All of the staff from the sales floor to finance and the service department are professional, courteous, kind and respectful. I highly recommend Lucas Smith and Pete Chinetti for my family and friends as well as yours.

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DealerRater Nov 22, 2021

We just purchased our second vehicle from Lucas Smith. All of the staff from sales, finance and service are professional, courteous and respectful. We will continue to support this locally owned and operated dealership.

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DealerRater Nov 19, 2021

I am always happy with the service I receive from Lucas Smith and I would recommend them to my friends and family.

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DealerRater Nov 13, 2021

Everyone was extremely polite and egar to help. Upon taking possession, the Sales Manager explained everything in detail.

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