Customer Testimonials
We have been coming to lucas smith for 23 years. Always great sales service with pete and matt. The service center has always taken care of are vehicles. Customers for life.
Fantastic dealership. I have been buying cars from Lucas Smith Chrysler Center for many years and they are a pleasure to work with. The salespeople are great and very knowledgeable.
Matt and the sales manager were very helpful and knowledgeable. Definitely would recommend other people to buy from Lucas smith.
experience was great! everyone did a wonderful job at helping me get my new jeep!
Our salesman was very courteous and competent, addressing all of our needs in a very professional manner.
Great place to do business and Zach Stevenson was a great help and would refer others to this dealership
Were great to work with and very helpful. Would recommend to friends and family. Excited to see how we will continue to be treated.
Awesome experience with the entire team. We will definitely be back and buy from them again
Brad went above and beyond to make sure that I had plenty of time to test drive and make sure that I was comfortable with the vehicle. Then after the purchase, he spent a lot of time explaining and setting up the apps making sure that I understood the function of each and how it worked. A great experience and an enjoyable day buying a Jeep Compass.
Zach was veru helpful and knowledgeable about car and features it has. On the other side application for loan was not very clear. Warranty was added without explaining that it is optional. Overall ok experience.
Very pleasant. Sales staff went well. No high pressure sales. Will recommend Lucas-Smith to my friends.
Lucas Smith’s team of professionals work hard to help meet your needs and will put you in the vehicle you’re searching for. Whether it’s leasing or buying your vehicle outright, Lucas Smith Chrysler Center will work to earn your trust and business.
sales manager pete was knowledgeable and helpful and speedy with my purchase of ram pickup he has won my business
Best experience I’ve had buying a vehicle. I was by myself and they treated me respect. Gave me a very fair price for my trade in. Will definitely buy there again.
Made the buying process very easy, no sales pressure. Shawn was a big help guiding me through the vehicle choices. They were very up front through the entire process.
We have purchased several vehicles here, always a pleasure to buy and use service department
My whole experience at this dealer was very easy. Everyone was friendly and helpful. My sales person was very knowledgeable and took time to go over the entire vehicle and the technology. He made sure I was comfortable and got exactly what I wanted. He even had to look at different dealers for the specific car I wanted. the loan specialist was so easy to work with. Everyone at the dealer was super easy to talk to and answered all of my questions. I did not feel pressured at all. This was honestly the best car buying experience I have ...
Frank Campbell is Awesome! Frank answered all of our questions! We Highly Recommend Frank Campbell!!
I Iove the dealership… easy to deal with and Zac was a great salesman. Thank you. I’ve had my oil changed there for years and if I have any mechanical problems they work with me and do a tremendous job. Thank you❤️
Everyone was really nice and worked with us They made it really easy buying the truck.
Had a very nice experience at Lucas Smith. Frankie Campbell was helpful, friendly, and patient. The process went well and we are very satisfied with our purchase.
The dealer was amazing to work with. They met my needs and we're able to work around my hectic schedule.
Everyone was super great to work with. Took the time to make sure we were getting the best deal possible
My salesman was very helpful and knowledgeable about my vehicle I would recommend him to everyone.
Great service from Frankie and the rest of the sales staff! Great experience and love our new truck!!
Pete and Shaun worked with me on what I wanted on my vehicle and answered all of my questions when asked! The whole team was very helpful!
All the dealership staff were extremely helpful and friendly, We have had several bad experiences buying cars at other dealerships but the staff at Lucas Smith made our experience there laid back and very enjoyable.
Everyone was very friendly and knowledgeable. Was no pressure to make the deal and we greatly appreciate that.
Great service everyone was friendly I felt no pressure. It is a big decision to purchase a new vehicle with the prices today.
It was a great experience. Working with someone wtth a lot of patience. Greatly appreciated.
Shawn was a good salesman in and out very quick. Very low pressure experience. Great dealership
I had such a great experience. I knew we had a 3rd baby on the way and we only had 1 car which was a small sedan. We had been searching for a Durango for awhile just couldn't find the right one. We walked into Lucas-Smith Dodge dealership in festus and found the perfect vehicle right away. It was only on the lot for 1 week. Shawn helped us and we test drove the Durango to make sure we were comfortable. He was so patient, wasn't over pressuring to sell it and was very informative and friendly. Jackie also made ...
Thank you. While the process was ephemeral, I look forward to little or no issues with my NEW Ram 1500. I'm betting on any issues being fugacious with intermittent soporific ministrations by you highly skilled staff!
Very friendly and helpful staff. It was awesome working with Frank thank you all very much!
The sales person was very pleasant to work with and knowledgeable about the vehicle. He had a very courteous and professional attitude.
Great service! Would recommend for your next purchase. Went above and beyond to make the deal.
Thank you Pete for helping us get into our new Grand Cherokee. We had lots of questions and you had all the answers. We had a great experience buying our new car. Thank you so much !
Friendly, priority is customer service. Great sales experience and the follow up to make sure I understood how to use the vehicle was first rate.
No misleading sales pitch. Upfront price. Quick and easy ! Brad made the decision an easy choice for us!
Sales department is very Friendly, and informative, easy to work with. I will recommend to others.
Very professional, Very Honest and up front about everything! Sean was great! Trying to talk my wife into buying from Lucas!
your salesman was very knowledgeable on all of my questions regarding my new vehicle. He devoted all the time necessary to make me feel comfortable in the new vehicle. I would recommend your dealership to anyone wanting to purchase a new vehicle.
This is my seventh vehicle that I have bought from this dealership. I have always had a great experience. It’s nice having a home town dealership that I can rely on. The staff and all the departments are easy to work with. I’m very friendly. I highly recommend both Jason and Pete. I will definitely continue buying my future Jeeps from this dealership.
Jason was amazing to work with. I couldn't be happier with my purchase! I will definitely be working with him again in the future!!
Shawn was great! He helped me find the perfect Jeep for me. He asked me questions to find the right fit for me. Jackie in financing was great with all the paperwork and made the process easy!
VERY EASY TO WORK WITH. VERY POLITE, KNOWLEDGABLE, AND HELPFUL WITH ALL OUR QUESTIONS. THEY HAD SEVERAL OPTIONS FOR WHAT WE WERE LOOKING FOR. HIGHLY RECOMMEND JASON AS A SALESMAN! THIS WAS OUR FIRST TIME BUYING FROM HERE AND WILL GO BACK IN THE FUTURE FOR SURE!
Buying vehicles can be a pain in the butt. Not here. Pete and his team make it painless. Small town dealership vibes here. We've bought several vehicles here over the last few years and have always been treated fairly and the process has been transparent. Give them a shot on your next vehicle purchase.
I was provided great service from Shawn, Jackie and Brad. I would recommend this dealership to friends and family.
Our experience with Lucas Smith Dodge was awesome! Pete and Jackie made our buying experience enjoyable snd hassle free. I love my new Jeep and would recommend Lucas Smith Dodge!
Jason was amazing to work with. We definitely will be coming back in the future to work with him!
Our experience at this dealer was pleasant without any sales pressure. Shawn was great to work with. The online listing for our new car was accurate, and we love our new car!
Everyone at Lucas Smith was fantastic to work with! My husband and I traded in a used vehicle and purchased a brand new Jeep Grand Cherokee. Shawn was our salesman and he was awesome! He was very straight forward and helpful through the entire purchase process.
Our Salesperson Patty was very helpful and knowledgeable about the jeep we decided to purchase. We would recommend her to anyone.
Wonderful family atomosphere. They pride themselves in customer service in all areas. From the front office to sales to the service center all the employees care about you. I wouldn’t but anywhere else.
The Lucas-Smith team delivers fantastic customer service. They are friendly and knowledgeable, but never pushy. We worked directly with Shawn and had a great experience.
Very friendly and informative staff my sales woman Pattie was amazing and everything went very smoothly will definitely use them in the future!
Professional / Patient / Courtious / Responsive / Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service.
Great service. Great location when I do need service. Sales and service staff friendly and professional.
My family has been shopping at Lucas Smith for many years. I remember as a kid pretty much growing up there and being able to purchase my new car from them was amazing.
Great up front pricing and excellent customer experience no hidden fees and stress free buying a new car Thank you nice job
This has been the best experience I have ever had purchasing a new vehicle. Lucas smith dodge is a top notch no hassles dealer. My salesman Jason shearer was excellent and got me exactly what I wanted
Awesome people to come across at Lucas Smith Chrysler Center with outstanding service and great prices I highly recomend this dealership 110%
Lucas Smith Chrysler is very professional and friendly. I would only consider trading at Lucas Smith.
No pressue, valued my time and provided the exact vehicle I needed for my business
Our experience was Great! They really went out of their way to give us what we wanted. Very friendly and nice.
Just bought my 5th vehicle from Lucas Smith and as always, everything was as smooth as glass. Pete and Jason made sure I was kept up to date on my order and made the process super easy. Thanks guys!
Jason Shearer & Jackie Forrister were both amazing to work with! They answered all the questions we had & explained everything thoroughly to us both! They both have us their business cards & said to be sure to call with any other questions we might have! We love our new Jeep Cherokee Latitude X & we are enjoying learning about all the new features it came with! Jason even helped us set up our new "Wave" account online so we can read specific info about our new Jeep Cherokee Latitude X plus see all the accessories available to ...
I would like to say thank you for the long time relationship I have with lucas Smith Chrysler. Thank you to Brad Smith and his staff for such great service. Would highly recommend this dealership to anyone.
Easy to work with, knowledgeable and friendly. Will be a customer for quite a long time.
Very nice, accommodating, communication could be a little better. Vehicle was just as I expected.
Friendly staff been dealing here several years. I think I have been treated fairly for the last four years because it was a learning experience for me.
My spouse and I have bought 50+ vehicles in our lifetimes and I have to say that this experience was one of the best. Our salesman, Shawn Smith, was exceptionally friendly, knowledgeable and professional. The sales manager and finance specialist were excellent as well. On top of that we got the deal we wanted on a great vehicle. I really couldn’t ask for more! Lucas Smith will be my first stop when I’m ready for my next new vehicle.
My salesman to the finance lady was great took really good care of me thank you!
Working with Shawn and Doug was a pleasant experience when I went to order my new Jeep Grand Cherokee. When the vehicle arrived Shawn spent a lot of time going over all the features on the vehicle. Everyone with whom I came in contact with at the dealership has been friendly, courteous and helpful.
Doug provided excellent customer care and attention! Doug was thoughtful, , respectful and professional plus all questions were welcomed and answered. Buying are new Jeep was smooth and Doug and Pete were very clear and informative. Thank you to the Lucas Smith team!
Patti is very friendly and works hard to get answers for me.Jackie helped me with financing was friendly and explained everything to me where I understood it.
Very easy to work with. No pressure to buy anything and very thorough from beginning to end.
I was very pleased with the complete process of buy our new Pacifica. From the first salesman Shawn on the phone to Doug who completed the paperwork, we could not have had a better experience. I will definitely return for service because I'm sure it will not disappoint us.
I had a very pleasant experience with Doug when I went to look for a new Jeep Gladiator. Doug was very knowledgeable about what he was selling and answered all of my questions.He made me feel comfortable and relaxed the whole time and never was pushy on selling something I didn't need. Will definitely recommend to my family and friends, thanks.
I always have a positive experience at Lucas-Smith Chrysler Center. Everyone is friendly and helpful. Thanks, Brad, for adding that personal touch!
We had great service it was a pleasure doing business there look forward to doing business again
Fast, Friendly,Helpful, Sales Lady Was Awesome To Work With, Finance Lady Was Great! A+
This is the only place I buy from or trust my autos with. The BEST!
Doug was awesome to work with! He was very helpful throughout the process and kept us informed on the status of our new vehicle.
it was a pleasure working with Doug he made operating the vehicle easy and a pleasure. Delivery of the Jeep could not have gone better I would recommend Lucas-Smith Chrysler Center and Doug to anyone looking for a vehicle.
It was nice working with Doug, overall a simple purchasing process and he was very knowledgeable.
Thank you for making it so easy! Buying a new car can be grueling, but Doug made it so simple!
Great experience! Patti and Pete were very honest with me when ordering on the estimated delivery time frame. Patti was very good at getting me updates on my new Wrangler 392. Jackie made the finance part a breeze. Very happy with my buying experience!
Fantastic new car buying and delivery experience. Brad and Doug are true professionals and Jackie all made this experience smooth and informative.
Everyone at the dealership was friendly and helpful. Patti was great to work with and felt no pressure at all.
Easiest vehicle buying experience I've ever had. I would recommend this dealership, and Doug Marler specifically, to anyone looking for a vehicle!
The entire process from ordering, to status updates, to delivery was very smooth, the dealership personnel were all very friendly and made the process painless for us.
A big shout out to Lucas Smith Dodge. They were our decision on the purchase of our new Jeep Wrangler as easy as it could get. We were able to drive the vehicle of our choice and select a new vehicle that was in stock. The paper work was quick and easy with everyone making us feel welcome and part of the Lucas Smith family. Our salesman Doug was very knowledgeable and went out of his way to assist us. Overall I would say our experience was a 15 out of 10. Thank you all.
I have bought over 10 vehicles from Lucas Smith. They are a class act and care about their customers. The overall experience when buying a car is amazing at Lucas Smith.
The dealership has very helpful with any issues after the sale for us. They also been good to deal with during the sale.
Hassle free experience would highly recommend chris to anyone buying a new truck!!! Thanks for everything
Easy to work with, not pushy, answered all my questions that I had, will be back in the future